We Can Help!

If you have questions or need help with your account, contact us. We're happy to help!

Call us toll free 1-800-784-URBAN (8722). We're available Monday to Friday 10 AM to 7 PM EST.

How can we help you?

CUSTOMER SERVICE

At Urban Decay, giving our customers an extraordinary experience is first and foremost in everything we do. We are more than happy to assist you with product purchases, provide you with tips and techniques, and answer any questions you may have.

If you have questions or need help with your account, a product, or an order, please contact us -- we're happy to help!

 

Call Toll Free

1-800-784-URBAN (8722). We're available Monday to Friday 10 AM to 7 PM EST.

E-mail Us


We will do our best to reply to your inquiry within 24 hours, excluding weekends and holidays.

Department E-mail Address
Order Questions: onlineorders@urbandecay.com
Product Suggestions: products@urbandecay.com
Website Feedback: info@urbandecay.com
General Questions/Comment: info@urbandecay.com
Company Information: info@urbandecay.com
Out of Stock Items stockissues@urbandecay.com
Donations/Sponsorships donations@urbandecay.com
Public Relations publicrelations@urbandecay.com