We Can Help!

If you have questions or need help with your account, contact us. We're happy to help!

Call us toll free 1-800-784-URBAN (8722). We're available Monday to Friday 10 AM to 7 PM EST.

GIFT CARD SHIPPING INFORMATION

Urban Decay Gift Cards are delivered via e-mail. No physical card or certificate will be shipped to the recipient. Consequently, there is no charge for shipping e-Gift Cards, regardless of their face value. However, if e-Gift Card(s) and merchandise are ordered together, normal shipping charges will be applicable for the merchandise portion of the order. Please allow 1-2 business days from the time your order is received for the order to be processed and shipped.