We Can Help!
If you have questions or need help with your account, contact us. We're happy to help!
Call us toll free 1-800-784-URBAN (8722). We're available Monday through Friday, 7:00 AM to 5:00 PM Pacific Time, excluding holidays.
- Delivered by email upon verification and processing during normal business hours.
- Use online exclusively at urbandecay.com.
E-Gift Card General Information
E-Gift Cards can be ordered in any amount starting at $5.00. They are sent via e-mail to any individual with a valid e-mail address. The recipient of an E-Gift Card will receive an e-mail with a Gift Card Code redeemable only at urbandecay.com. The code is activated within 24 hours after receiving the e-mail.
Already have a Gift Card?
Here's how to redeem it online: On the billing page, provide the card's XX-number code. You can also check the balance of your Gift Card online.
E-Gift Card Purchase
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