Due to the high volume of online orders and processing times, cannot guarantee putting a stop to your order once you submit it. You should always review your order before checking out, but in the event that you made an error – please contact’s Customer Service Representatives immediately at (800)784-URBAN (8722), Monday through Friday, 7:00 AM to 5:00 PM Pacific Time, excluding holidays, or email us at

If you are online, you can cancel your order in the Shopping Basket during checkout by clicking on the “Remove” button to delete the item(s) or to cancel the entire order.