How can we help you?


At Urban Decay, giving our customers an extraordinary experience is first and foremost in everything we do. We are more than happy to assist you with product purchases, provide you with tips and techniques, and answer any questions you may have.

If you have questions or need help with your account, a product, or an order, please contact us — we're happy to help!

Call Toll Free

1-800-784-URBAN (8722). We're available Monday through Friday, 7:00 AM to 5:00 PM Pacific Time, excluding holidays.

E-mail Us

We will do our best to reply to your inquiry within 24 hours, excluding weekends and holidays.

Department E-mail Address
General Questions/Comments:
Public Relations