We Can Help!
If you have questions or need help with your account, contact us. We're happy to help!
Call us toll free 1-800-784-URBAN (8722). We're available Monday through Friday, 7:00 AM to 5:00 PM Pacific Time, excluding holidays.
WELCOME TO UD PRO!
Makeup artists love Urban Decay! To thank you for spreading our gospel, we created UD Pro, our official makeup artist program. The perks of membership include a discount on most Urban Decay products (with no annual fee!), a members-only area on our website, artist-focused news, access to exclusive deals and our undying love!
Membership in our FREE program includes:
- 40% discount on most Urban Decay products
- No annual fee
- Access to exclusive artistry deals
- Artist-focused news
- A paid editorial credit program
- Our undying love and devotion
So yes, please… use Urban Decay on your photo shoots, for magazine editorial, at weddings and red carpet events. Go tell someone that Eyeshadow Primer Potion will change their life. And THANK YOU for your dedication, feedback and support!
Who Qualifies for UD Pro?
UD Pro is open to makeup artists who currently generate income from artistry jobs, or students enrolled in a school of makeup artistry. And, although the following jobs are fabulous, they currently do not qualify for our program: aesthetician, hair stylist, nail technician, actor, model, dancer, fashion stylist, costume designer, photographer, or other jobs tangentially related to the beauty industry. UD Pro is available to US residents only, but we hope to expand soon!
How to Apply
Download the application form here and follow the instructions. All applications are subject to approval and will take up to 14 days to process. There is no application or renewal fee.
Once you've completed the form and gathered your documents, send:
Via email: UDPro@urbandecay.com
|OR via snail mail:||Urban Decay Cosmetics|
|Attn: UD Pro Applications|
|833 W 16th St|
|Newport Beach, CA, 92663|
How Much, How Long
Members receive a 40% discount on most products purchased through urbandecay.com. Each member may spend a maximum of $250/quarter. Quarters begin on the first of January, April, July and October. To find out how much you have left to spend each quarter, log in to My UD Pro Account and check your statement – easy!
The Finger Wagging
The discounts and special privileges associated with the UD Pro program are available to our members only. Products acquired as a result of UD Pro membership are intended for the personal and professional use by our members, and are not to be resold under any circumstances. Each member may only use one shipping address… so don't try to get sneaky! Urban Decay reserves the right to approve, deny or cancel membership at any time, and at our discretion. We may make changes to the program at any time and without prior notification. Some products will not be available for a UD Pro discount, such as limited edition items, value sets, sale items, or products with limited inventory. The UD Pro discount cannot be combined with any other offers or sales. The UD Pro discount is available only on urbandecay.com; no in-store discounts are available. The UD Pro program is currently only available in the United States, and we cannot ship internationally, although we would love to expand someday!