HOW DOES INSTALLMENTS BY AFTERPAY WORK?
Installments by Afterpay is a service that allows you to grab all your UD faves now and pay for them in four payments made every 2 weeks (pssst…without any interest!).
HOW DO I USE INSTALLMENTS BY AFTERPAY?
Simply shop with us at UrbanDecay.com and add all the makeup to your shopping bag—continue your order as normal. At the checkout, choose Installments by Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s totally easy!
Please note that all items in your shopping bag must be eligible for Installments by Afterpay. A minimum purchase amount might be needed, and you must meet additional eligibility requirements to qualify.
WHERE CAN I USE INSTALLMENTS BY AFTERPAY?
Installments by Afterpay can only be applied to purchases made on UrbanDecay.com website.
CAN I USE INSTALLMENTS BY AFTERPAY IF I’M AN INTERNATIONAL CUSTOMER?
Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.
SO, HOW DOES THE WHOLE PAYMENT SCHEDULE WORK?
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
WHAT IF I HAVE A COMMON QUESTION ABOUT PAYMENTS?
Get some answers at the Afterpay Payments FAQ
WHEN WILL I GET MY URBAN DECAY PRODUCT IF I USE INSTALLMENTS BY AFTERPAY?
Afterpay orders are delivered as per our standard shipping time frame after you complete your order online. Visit our shipping page for more information by clicking here.
I KINDA WANNA SPLURGE—IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE TRANSACTION?
Yes, transaction value limits apply to purchases made on UrbanDecay.com using Installments by Afterpay.
WHAT CAN I NOT PURCHASE USING INSTALLMENTS BY AFTERPAY?
Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.
WHAT IF I NEED TO RETURN OR EXCHANGE AN ITEM PURCHASED USING INSTALLMENTS BY AFTERPAY?
If you've changed your mind, you can return your Afterpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.
If you have any questions or concerns about your Afterpay purchase payment, please contact Afterpay customer support at [email protected]
OOPS—WHAT IF I CAN’T PAY AN AFTERPAY INSTALLMENT?
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.
WHERE CAN I FIND OUT MORE INFO ABOUT AFTERPAY?
If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, terms, purchase payment agreement as well as Afterpay’s Privacy Policy which can be found at https://www.afterpay.com/privacy-policy
If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.
