Shipping Pricing & Information

We're working hard to get your order to your door as quickly as possible while prioritizing the safety and wellbeing of our associates and customers. There may be slight delays in processing and shipping as we follow important guidelines to help slow the spread of COVID-19.


Freak and Rockstar member levels of UD Beauty Junkies get FREE shipping with every order, plus a ton of other perks. Joining is quick, easy and FREE; just sign up here.


Not a UD Beauty Junkies member? Here are the rates:

Order Details FedEx SmartPost® UPS Ground 2 Day UPS Next Day
Shipping Rates $8 $8 This shipping method is currently unavailable.
Carrier Delivery Time
(business days)
3 - 5 East Coast: 1-4
West Coast 4-7
We apologize for the inconvenience.
Processing Time We're working hard to get your order to your door as quickly as possible while prioritizing the safety and wellbeing of our associates and customers. All orders take up to 1 to 2 weeks to process.

AK, HI, PR AND MILITARY ADDRESSES does ship to Alaska, Hawaii, Puerto Rico, APO/AP military addresses and P.O. boxes. However, please note that UPS does NOT ship to APO/AP military addresses or P.O. boxes. FedEx SmartPost® is the only shipping option available for delivery to military addresses and P.O. boxes. Please allow 4-6 weeks for delivery to some military addresses, as well as to Alaska, Hawaii and Puerto Rico specifically for ANY PRODUCT THAT REQUIRES GROUND SHIPPING.

Shipping Methods Continental US, Hawaii, Alaska & Puerto Rico PO Boxes
FedEx SmartPost® Yes Yes
UPS Ground Yes No
UPS Next Day Yes No
2 Day Yes No

INTERNATIONAL SHIPPING has partnered with to offer convenient International Shipping. membership can offer you deeply discounted international shipping rates for shipping to more than 225 countries. They can provide you with a US street address, receive packages on your behalf, and then ship your order overseas. also helps prepare customs paperwork for your shipments.


  1. Choose your subscription, create your account and receive your own US address.
  2. Use your new US address provided by when placing your order with us.
  3. Once we ship your order, will manage the mail forwarding process to you.

Please note that some items cannot be shipped to international addresses and are not eligible for's services. These restrictions include such items as pressurized cans (e.g. aerosol cans), and hazardous materials (e.g. nail polish). Please see the "TIPS" section on the product detail page for any restrictions. Additional restrictions may apply to your destination; the website has a complete list of prohibited items for different countries.

The unauthorized reselling or distribution of Urban Decay products is prohibited. Orders placed with the intention of exchanging money for product, are against Urban Decay company policy. We have alerts in our system setup to identify such orders. Urban Decay reserves the right to cancel any order, without prior notification to the customer. Obtaining a MyUS membership does not bypass this company policy. If you would like clarification on whether your order is considered "reselling", please feel free to contact Customer Service (see contact information below).

If you choose to use MyUs to forward your order outside of the continental United States, Alaska, Hawaii or Puerto Rico, then we consider their U.S. address to be the destination for your order. Our responsibility for loss or damage to your order ends once it reaches their warehouse safely. We recommend reviewing their insurance options for international shipments before you place your order.

Urban Decay Customer Service
Monday through Friday, 7:00 AM to 5:00 PM Pacific Time, excluding holidays.


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